asphalt shingles

RE: Roofing Materials & Experiences

We hope this letter will save someone experiencing some of the aggravation, expense, internal damages and headaches we have experienced using asphalt shingles.

Our home was built in 1984 and Its roof finished with asphalt shingles. Within 10 years we started to experience leaking around flashing's resulting in a rosewood chest having to be refinished and stippled ceilings in several areas of our home having to be repainted. By 1995 we reluctantly gave in to the realization our roof needed replacing and started shopping for a new roof. In May 1996 we re-roofed our 11 % year old home using IKO's "Aristocrat" asphalt shingle which is rated at 25 years (cost $3321.28). Unfortunately, when the roofing contractor ordered the shingles they did not order enough and the finished roof ended up with a distinctly different colored patch at the front of our very long roof which extends from the peak of our house to the front of the garage. At the time I was assured a year of sun bleaching should rectify the color variation, but if it didn't I was to call them to arrange to have it rectified.

One year later our "new" roof still looked "patched" and a call was made to the roofing company who arranged a meeting with a senior representative of IKO, the president of the roofing company and myself. Following that meeting I received a letter from IKO telling me the guarantee did not cover "color". The IKO letter Included an offer of approximately $500.00 so that I could deal with MY problem on my one year old, Aristocrat (26 year) shingle roof. Upon receipt of that letter I contacted the roofing contractor, told them about the letter and informed them they would not be hearing from me again but would hear from a lawyer on my behalf. Boy. did that get things happening! Fortunately for us. the roofing contractor stood by us and the "color" matter was satisfactorily resolved by November 1997. Unfortunately, we experienced major interior leaking in December 1997 following a very wet heavy snow. The leaking was so bad it was "raining" from the light in our front entrance and our front door froze shut! The end result to us was more inconvenience, more damage, more shabby cosmetic repairs by a fellow provided by the roofing contractor but at last it looked like our roofing problems were behind us.

In July of 1998 Northwest Calgary was hit by a severe hail storm. My husband's worse fear was the storm would have knocked 15 of the 25 years off the life our "new roof". That storm obliterated our roof and the insurance adjuster's first comment was that the roof would need replacing. During the summer and fall of 1998 it was almost impossible to get a roof installed and we seriously questioned the quality of work that we saw around us.

February of 1999 arrived with us still in need of a new roof so we went roof shopping at The Home and Garden Show where we met Ted Rector of Interlock Industries (Alberta) Ltd. Several of Interlocks competitors couldn't even be bothered to take the time to talk to us. Those that did talk to us were selling asphalt (paper or fiberglass) shingles. Within a week Ted came to our home and we had arranged to get a roof to finally solve our problems.

Our new roof tile in charcoal grey) is now on our home. We love the look! The installers were a super group of very considerate fellows. Clean-up by Interlocks installers was very thorough. I wish all of our roofing experiences could have been as pleasant as our dealings thus far with Interlock and its representatives!


Wendy L Herrick

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Dear Gerry,

I am writing to tell you how much my wife and I are satisfied with our new roof from Interlock.  Our old asphalt shingles were showing the effects of time both aesthetically and functionally.  Most noticeably was the water mark on the living room ceiling that just kept growing with each passing rain.  We certainly weren’t looking forward to buying a new roof, since we were still paying for our wedding six months before, but knew we had to do something soon.  I mentioned to Dawn that I had heard metal roofs were becoming popular because of how long they last; but she was concerned our home would look like a fast food restaurant, a factory, or even worse a tin roof barn.  She made it clear that a modern looking metal roof would ruin the look of our 1860s vintage home.  I said I thought I had seen a couple of years ago a house that was done with what I thought the sign said was metal but looked like shingles instead of ridged sheets she pictured.  The problem was I couldn’t remember the name of the roofer – just that they had an orange sign.

A friend of our mentioned there was a Home Show coming up in Worchester and we figured it would be fun to look around and dream about improvements we could make.  As we walked the aisles, I saw your familiar orange sign and product display booth.  I said to Dawn look at this!  This looks really nice – it looks just like slate!  Wouldn’t that look really great on our house!  Two weeks later, you explained what made Interlock different from other materials and the lifetime warranty helped us feel confident in making what was for us a major purchase decision.  Although an Interlock roof my cost more initially, we think it is well worth it knowing we will never have to buy another roof for this home again.

Your company and crews are great!  A representative called to let us know materials were being delivered and when they arrived they were neatly stored out of the way until the work began.  A supervisor called to let us know when the work would begin, and except for two days of rain which delayed their start, the job was completed within the estimated three days.  At the end of each day, they cleaned up after themselves and when the job was competed they raked up any pieces that may have been missed in the grass.  The completed roof looks great and enhances the appearance of our home.  We have had many people stop and compliment us on it and at least one had already installed an Interlock roof of their own.

Should we ever move from this home in the future, one of the features we will look for is an Interlock roof or plan on upgrading to one in our new home as well.


Sincerely Yours,
Bryan Brandriff
Eastford, CT

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Mr. Brad Reagh

Today, the Interlock Roofing installers have completed the installation of a great looking roof on our home, 2005,12,12.

Later in the month of September 2005 as I was standing on the deck of my home, enjoying the Autumn air, I noticed that one of my neighbors was having a new roof installed on their home.

This roof definitely appeared to look much different than the ordinary asphalt shingles that are prevalent on most homes. So, I needed to get a closer look. As I came to the home where the roof was being installed, I thought, boy, this is really "extra ordinary"........and I liked what I had seen. I enquired of the installers to know more about the product, I was informed that I should leave my name and phone number, and a representative would contact me.

Within a few days I received a phone call from Mr. Brad Reagh (local Interlock representative) and an appointment was set, so we could be informed more about the product. Our roof at that time was asphalt shingles, which were beginning to curl in some areas (mainly the South side) of the roof. I new that we'd be lucky if we could get about one more years wear, without replacing the roof.

The job was professionally completed by Interlock Roofing trained installers. There's no doubt in my mind but what the value of our property has risen considerably, however, we are anticipating enjoying our home for many years to come. At this point it's to early to notice any changes to our home.........except the roof certainly helps to enhance the beauty of our home. We have already had some very positive comments from some of our neighbours.

If you might be considering a new roof on your home, I would truly recommend that you listen to Mr. Reagh........he really knows all there is to know about roofing. Mr. Reagh is representing the best roofing product that's on the market today. I really wanted the best roof installed, because I didn't want to be having to redo my roof again in a few years. We now have peace of mind, in knowing that we have the best roof that's available.


Sincerely,

Keith and Priscilla Payne
97 Heritage Cres. West
Lethbridge, Alberta

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