warranty

 

Addressed to: Popular Mechanics

I have read your recent issue which included a section about roofing materials. I was surprised your excellent publication did not include information about aluminum metal roofs in that section. We recently had one installed and are quite pleased with the appearance. Our roof was installed by Interlock Industries, based in Vancouver. Their shingles come in many colors and somewhat resemble the look of an asphalt shingle roof.

However, unlike asphalt shingle and other roofing types, our roof has a lifetime, non-prorated, fully transferable factory warranty. It is fireproof, rot proof, energy efficient and can withstand winds in excess of 100mph.

The cost per square foot is more expensive than asphalt shingle but not much more expensive than a 30 year warranted asphalt roof.

Much has been written concerning the rapid deterioration of today's asphalt roofs and I would suspect your readers would be interested in learning more. And, no, we don't hear "pitter patter" when it rains!

 

Robert M. Briggs

Narragansett, RI

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Interlock Roofing Ltd. is proud to offer our customers an excellent and comprehensive warranty package.

Dear Sir,

We recently had your Interlock Roofing System installed on our home. It has now been about 3 months since the roof was installed. We receive many compliments on how beautiful the roof looks. Your installers were polite, fast, cleaned up the area daily and did a full clean up after the job was completed.

My wife and I discussed installing a metal roofing system because of the many advantages of a metal roofing system. We did not want a system like the ones everyone sees on old barns, (straight panels). We were looking for an attractive looking system that would add curb appeal to our home.

We decided to go to one of the local home shows to see what types of roofing systems were available. That's when we found your company. I had seen various style metal roofs on home TV shows, but none of them matched the interlocking panel system like yours.

The shingles not only interlock with each other but they are also nailed into the roof deck for a good solid roofing system.

I work at a local College as the Manager of Building Services. I am responsible for maintenance of many difference types of buildings and roofs. I have seen the amount of damage caused by water, snow, ice and wind. So when deciding what type of roof we should install on the largest investment anyone purchases in their lifetime (a house), we decided to invest in a metal roof which we will never have to worry about again.

The advantages of the metal roof are easy to understand and see. Interlock roof system will keep your home cooler during summer months, warmer during winter month, eliminates ice jams, keeps your heating and cooling costs down and looks great year round. While keeping your house safe from water, ice, snow and wind damages.

The most often asked question since we had this roof installed was, Isn't it noisy when it rains? I want to tell you, that we have had many heavy down pours and you can not hear the rain, even during the hardest rainstorms. It is not any louder than any other roofing system.

Our off white house has blue awnings and blue shutters so when my wife saw the blue color offered in your brochure, she fell in love with it and decided it would match our house nicely, and she was right. My niece came over to see the new roof and said the house looks like it's brand new, our house was built in 1954.

We have people drive by the house and they literally stop to admire how great the house looks. When we're out in the yard people blow their horn and yell "the roof looks great".

Purchasing a metal roof is more expensive but you'll never spend another penny on your roof again. You'll never have to listen to people pounding nails while you're trying to relax after you returning home from work. You won't have to worry about coming up with the expensive cost of replacing a roof on your home after you retire. All of these reasons are just part of why we invested in installing the roofing system that will be still on our home after we are gone. Not to mention it has a full replacement warranty transferable to the next owner should you ever decide to sell your house.

We believe it adds curb appeal to your home, saves you money on utilities, increases the value of your house and you will never have to replace it for as long as you live.

If you look at the cost to install a conventional asphalt shingled roof, which you will probably have to invest in twice in your lifetime, coupled up with the cost of disposal for stripping your old roofing system. I believe you will find it will cost about the same monies in the long run and you will not be inconvenienced by construction noise while your roof is being replaced again for second or third time.

I believe this is the best investment we have made next to the purchase of our house.

This message is for anyone who is considering investing in a metal roof. Spend the little extra on the roof that will protect your most costly investment you will ever make and never have to worry about it again. How can you possibly consider any other roofing system?

Sincerely,
Michael Fern

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I am writing this letter of testimonial to express how completely satisfied my wife and I are with our new Interlock roofing. I knew from my experience with leaking asphalt roof shingles, after only a short 14-year life span that this was not the way to re-roof.

I did my research collecting a lot of information on numerous roofing products for several roofing manufacturers before I found Interlock Industries, Inc. One key factor in decision making process was viewing the roofing in person.

The aesthetic change the Interlock Roof provides is very dramatic to say the least. When our local salesman presented the roofing system in our home we were impressed with the background information, other local homeowner testimonials, and the clincher for us was the 50 year non-prorated, transferable, material and labor warranty. While some manufacturers talk the-talk Interlock Industries, Inc. puts their name and reputation on the line with such a fantastic warranty. To this end we are completely satisfied.

After our in-home sales call we anticipated our roof to be installed within six week: and for the whole job to take four to five days. We asked if it were possible for the re-roofing to be rushed since our home was experiencing water damage with every rainstorm. And experience of the remnants of two hurricanes coming through New York was wearing thin on our nerves. We were very pleased to find out that just two and a half week later we had a new roof on our home.

During the construction process we were very surprised to find that the re-roofing operation took only one day. The construction crew was very professional, skilled and was extremely conscience to clean up and remove all debris from the re-roofing work. We proudly add our names to the Interlock industries family of testimonial letters.

Thank you for a job well done.

Gerry Matta

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Dear Interlock Management,

As promised I am writing you a follow up letter sharing our experience regarding the purchase and installation of our new Interlock Roof.

Long before we received your introductory mailing my wife and I had already had our minds set on eventually installing an Interlock Roof. Our reasoning was simple. We only wanted to install one more roof in our lifetime, and we were very interested in the looks, durability and warranty of your product.

As an experienced service and installation manager myself, I am very familiar with the fact that many jobs have their surprises, and sometimes despite planning things go wrong. What really matters is how those instances are dealt with. As in our case, the first day the crew did not arrive until several hours later than expected due to issues back at the warehouse. The Customer Service Manager I believe, Miranda was very apologetic and did try to explain as well as got back to me with status on their expected arrival.

The late arrival was quickly put behind us as upon arrival your crew without walking around or discussion divided and began what was a dynamic, organized and efficient process of setting up and beginning installation like nothing we or our neighbors have ever seen. In just a few hours they had stripped two layers of roofing off the house and garage, did some repair work, papered the roof and had half the garage and the front half of the main roof complete.

On day two they completed the install and did an incredible job of cleaning up. This included every member of the crew walking my property to insure not one nail was left to step on, or cause tire damage. Our second surprise or problem was detected after their departure which was related to the fact that the back half of our roof had to be done in neoprene and the drip edge was not only different but was white instead of black causing our roof to look incomplete. I believe we both learned something that day. Your company for the future will be able to point this out up front and offer to paint the the edging in advance of the installation. In our case you had a man here the next day and he painted the drip edge to match the front half of the house and shingles. We also had two separate follow up visits from your quality control people to inspect the job for proper install and completion.

In summary we are very pleased with our roof and the diligence of your hard working professional crew. We without a doubt have the best looking roof in the neighborhood, bar none.

 

Sincerely,

Dave Marr

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